{"id":1377,"date":"2024-03-30T10:53:07","date_gmt":"2024-03-30T08:53:07","guid":{"rendered":"https:\/\/wodatherm.com\/?page_id=1377"},"modified":"2026-09-01T16:37:19","modified_gmt":"2026-09-01T14:37:19","slug":"conditions-of-use","status":"publish","type":"page","link":"https:\/\/wodatherm.com\/en\/conditions-of-use\/","title":{"rendered":"Conditions of Use"},"content":{"rendered":"
\n

Effective 1 September 2026<\/p>\n

Conditions of Use<\/h1>\n

These conditions govern purchases from WodaTherm\u2122, operated by Tomorrow Systems\u00ae s.r.o., and use of this website. Mandatory consumer rights under applicable law always take precedence.<\/p>\n

1. Seller and contact<\/h2>\n

The seller is Tomorrow Systems\u00ae s.r.o., Karl\u0161tejnsk\u00e1 323, 252 25 O\u0159ech, Czechia, company ID 26705257, EU VAT ID CZ26705257. Contact: info@wodatherm.com<\/a>, +420 608 262 004. Additional registration details are on the Business information<\/a> page.<\/p>\n

2. Scope and customer status<\/h2>\n

These terms apply to consumer and business orders made through wodatherm.com. A consumer is an individual acting outside their trade or profession. Business customers must provide accurate company and VAT details. Where business terms differ, they are identified below or agreed in writing.<\/p>\n

3. Product information and orders<\/h2>\n

Product descriptions, compatibility notes, dimensions and availability are prepared with reasonable care. Images can be illustrative and technical products may require professional design or installation. The customer is responsible for selecting a product suitable for the intended system unless WodaTherm\u2122 has expressly confirmed compatibility in writing. An order is an offer to buy. The contract is formed when we accept the order or dispatch the goods. We may reject or cancel an order before acceptance if stock, price, technical data, payment or delivery information contains a material error; any received payment will then be refunded.<\/p>\n

4. Prices, VAT and payment<\/h2>\n

The checkout displays the applicable currency, VAT treatment, delivery cost and total before the order is submitted. Displayed tax treatment depends on destination, customer status and a valid VAT identification number where relevant. A VAT-exempt or reverse-charge result is subject to verification and correction under tax law. Payment methods offered at checkout may depend on country, currency and order value. Card and wallet details are processed by the selected payment provider; WodaTherm\u2122 does not need to store full card numbers.<\/p>\n

5. Delivery, transfer of risk and ownership<\/h2>\n

Delivery dates are estimates unless a fixed date is expressly agreed. Heavy, palletised or regulated goods require suitable access and a person able to receive them. Bringing goods inside, installation and commissioning are included only when confirmed in writing. Consumers bear the risk when they or a nominated person receive the goods, except where the consumer independently appoints a carrier not offered by us. For business customers, risk normally transfers on handover to the carrier. Goods remain our property until fully paid where permitted by law. See Shipping & delivery<\/a>.<\/p>\n

6. Consumer withdrawal<\/h2>\n

An EU consumer normally has 14 days from receipt to notify us of withdrawal from a distance purchase and then 14 days to return the goods. The consumer normally bears the direct return cost. We refund eligible payments, including the cost of our least expensive standard delivery, within the statutory period, but may wait until the goods arrive or evidence of dispatch is supplied. The consumer is responsible for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Statutory exceptions apply, including goods made to the consumer\u2019s specifications or clearly personalised. Business returns require written agreement. Heavy and lithium goods must not be sent through an ordinary parcel network; contact us for safe instructions. Full details are in the Returns Policy<\/a>.<\/p>\n

7. Conformity, complaints and warranty<\/h2>\n

Consumers retain all statutory rights for non-conforming goods, including the minimum protection required by EU and Czech law. A commercial manufacturer warranty, where supplied, is additional and does not replace those rights. Report damage, missing items or faults promptly with the order number, serial number, description and photographs. Do not open sealed battery equipment or return dangerous lithium goods without instructions. Available remedies depend on the defect and applicable law and may include repair, replacement, a proportionate price reduction or termination. See Complaints & warranty<\/a>.<\/p>\n

8. Installation and safe use<\/h2>\n

Electrical, battery and thermal-storage equipment must be transported, installed, commissioned, operated and maintained according to the manufacturer\u2019s instructions and applicable regulations. Work requiring a qualified professional must not be performed by an unqualified person. Immediately stop using a product that is swollen, leaking, unusually hot, smoking or mechanically damaged and follow emergency guidance.<\/p>\n

9. Liability<\/h2>\n

Nothing in these terms excludes liability or rights that cannot legally be excluded. Subject to that rule, we are not liable for loss caused by incompatible design, unauthorised modification, incorrect installation, use contrary to instructions, or circumstances beyond reasonable control. For business customers, liability for indirect loss and lost profit is excluded to the extent permitted by law.<\/p>\n

10. Website, intellectual property and accounts<\/h2>\n

Website content, WodaTherm\u2122 branding and original materials are protected by intellectual-property law. They may not be reproduced commercially without permission. Customers must keep account credentials confidential and provide accurate information. We may limit access that threatens security, availability or other users.<\/p>\n

11. Governing law and disputes<\/h2>\n

Czech law governs the contract without depriving consumers of mandatory protection in their country of residence. Please contact us first so we can try to resolve a dispute. Czech consumers may use out-of-court dispute resolution through the Czech Trade Inspection Authority (\u010cesk\u00e1 obchodn\u00ed inspekce, \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Praha 2; coi.gov.cz<\/a>). The former EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not listed as an active channel.<\/p>\n

12. Changes<\/h2>\n

The version displayed when an order is made governs that order. We may update these terms for future use when law, services or processes change.<\/p>\n

Contact WodaTherm\u2122<\/a>Privacy Policy<\/a>Cookies Policy<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Contract terms for WodaTherm\u2122 orders, delivery, payment, consumer rights, complaints and dispute resolution.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1377","page","type-page","status-publish","hentry"],"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/pages\/1377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/comments?post=1377"}],"version-history":[{"count":1,"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/pages\/1377\/revisions"}],"predecessor-version":[{"id":57685,"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/pages\/1377\/revisions\/57685"}],"wp:attachment":[{"href":"https:\/\/wodatherm.com\/en\/wp-json\/wp\/v2\/media?parent=1377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}